Comprehensive Service for Your Production Machines and Systems
From initial planning through development and configuration to installation, we are here to support you. And even after installation, you can always rely on GFM’s expert service.
Our experienced GFM project managers emphasise continuous communication with you. We create tailored concepts and technical solutions specifically for you, all the way to a market-ready product. We have the capability to test new ideas and prototypes extensively at our in-house testing facility. Our customised solutions are state-of-the-art, and you benefit from an excellent cost-benefit ratio.
Engineering and innovations
With increasingly shorter product life cycles demanding faster market entry, GFM Spezialmaschinenbau offers a *Simultaneous Engineering* approach. This method allows us to start developing your production system in parallel with the product development phase. The goal is to significantly shorten development time, enabling quicker market entry and cost savings through early identification of optimization opportunities.
Project management
Tailor-made solutions arise from collaborative dialogue. Throughout the entire project, you will be supported by a dedicated GFM contact person. We work with you from the development phase to the final product to ensure optimal adaptation of the product design to manufacturing and assembly needs. This approach minimises production costs and guarantees product quality, reliability, and marketability.
Maintenance and Support
Our commitment is to support our customers throughout the entire lifecycle of their systems:
We offer them
- Online assistance by means of remote diagnosis
- Online support directly on the machine
- Solution Proposals for Repairs
- Telephone assistance by means of expert support via phone
or from our service technicians
Service and replacement parts
Immediate provision of replacement parts for all systems!
- Verified Quality
- Genuine replacement parts from the manufacturer
- High availability of common items
- Same-day shipping for in-stock items
(for orders placed by 2 PM) - Next-day delivery of replacement parts in many countries
Machine relocation and “retrofit”
We support you with the relocation of your GFM machine, ensure a quick startup, and upgrade it to the latest standards if desired.
- We offer retrofitting services upon request:
- We replace outdated components and adding new ones.
- This extends the machine’s lifespan, increases
production volume, and enhances product quality. - Additionally, we assist you in meeting legal requirements, such as those related to
workplace safety.